Frequently Asked Questions

Effective year: 2025
Last updated: 2026-08-05

How can I contact support?

Use WhatsApp +60 12-424 8997.

Which payment methods are accepted?

The available options are shown at checkout.

Where and when do you deliver?

Malaysia; dispatch is within 24 hours after payment confirmation, excluding Sundays and public holidays.

Can I return an item because I changed my mind?

No. See the Refund and Return Policy.

How long do claims and refunds take?

Claim within 7 days after receipt. An approved refund is processed within 7–14 working days after approval to the original payment method.

Is Product Share available?

Product Share is currently unavailable.